Precision Tune Franchisee Opts for VAST
30 store tire and auto service center selects Aftersoft VAST
Precision Franchising Inc., operates 30 Precision Tune Auto Care stores across North Carolina, employing over 200 people. Precision Tune Auto Care offers a one-stop-shop specializing in diagnostics, factory scheduled maintenance and car repair services. Currently, there are 350 independently owned and operated auto service centers providing routine automotive maintenance and repair throughout the continental U.S. and around the world.
Situation
"When looking to the future of our business, we recognized that we needed new software to improve our business processes and drive increased profitability" explains Jason Allbert, VP of Finance & Operations at Precision Franchising NC. "There's a saying that 'In God We Trust; all others must bring data.' Our current software system was limiting our ability to analyze the business; in managing thirty locations we needed a software system that enabled us to analyze multiple stores in real time."
Solution
"We first heard about Aftersoft and their VAST solution via press releases in Tire Review. It was one of numerous different systems we reviewed during that initial period. We had several demonstrations, and even went as far as purchasing a system for in-store evaluation. Before signing up for VAST, we flew to Pennsylvania to personally meet with the Aftersoft team. We were very impressed with the high quality of the personnel, and their commitments to building enhancements that will meet our needs. Ultimately we realized that VAST provided the best platform to manage multiple stores and increase in-store productivity.
Benefits
Improved business analysis
Managing thirty stores can be a difficult task made near impossible if the business management software does not allow for in-depth analysis of every location. "When we have an issue, we need the ability to drill-down easily to identify the root cause, real time to any and all of our stores. VAST provides this functionality where our old system did not."
Increased productivity
"At store level, we needed to increase the productivity of our managers and service advisors. They need a single tool to display factory scheduled maintenance, identify the correct labor times and the correct parts for work orders, quote tires and order parts for delivery. Several steps that once required calculators, phones, books and distinct web tools can all be integrated into one screen, opening more time to spend with our valuable customers."
Greater accuracy and reduced manual data entry
"Our business model dictates higher car count facilities. Peak demand can easily challenge store personnel because they still need to spend time with customers and recommend needed services. With all vehicle information easily accessible, VAST will allow our store personnel to spend more time with customers, recommend the right services and deliver higher quality work. Management will have increased control over pricing and margins, which will improve the standardization and consistency of pricing across our stores. Manual key entry and reporting will be drastically reduced, with automatic, reliable data-availability saving time and making information more readily available. Many steps will also be automated entirely (estimating, ordering parts etc.), which will further improve accuracy and profitability.
To find out more about Aftersoft Network N.A., please visit www.aftersoftna.com or contact John Fischer on 740.632.6127
